Hi Ultimates,
Time for another weekend update! We've been working hard on the second batch heading to towards the US warehouse.
Shipping status Kickstarter rewards
The current numbers:
North America: 82% packaged; 56% shipped
European Union: 100% shipped!!
Rest of the World: 100% shipped!!
When can I expect my Kickstarter rewards?
North America: for packages to US and Canada I'm working together with a fulfillment agency based in New Jersey (reasons explained in the previous blogpost). We're now packaging Batch #2 for US + Canada backers.
European Union & Rest of World: everything has been shipped! If you haven't seen your rewards just yet; first check your e-mail (and spam) for shipment tracking e-mail from PostNL (Dutch postal service) with reference to dUltimate dice / LEN polygon. If you do not see anything send me an e-mail at info@lenpolygon.com and please include your Kickstarter number and/or Kickstarter e-mail.
Why is it taking so long?
Please take the above information as a guideline for your dUltimate dice! In the meanwhile I thank you for your patience and want to remind you that it's just me (and my awesome wife) that are taking care of packaging and shipping during our evening hours and weekends. We're doing our absolute best 💪
Can I have a status update for my order?
I understand your excitement after what has already been such a long wait, but I must ask you all to please hold off mailing or messaging me for a status update on your order. I am most likely working on it and replying to all the messages also takes time which I could've spend packaging and shipping more dice :-) The better time to start messaging me about your order is when the shipped status for your region is at 100% - and even then your package might already be underway. I will post a new update here about every other week.
Shipping status pre-orders & late pledges
Pre-orders and late pledges will generally be packaged and shipped immediately after all Kickstarter rewards have been shipped. Which is coming closer every day! Thank you once more for your patience!! ❤️
Thank you all!
Thank you for your patience! Thank you for all your great feedback after receiving your dice; I love hearing about and seeing what your adventures with this dice look like! And of course, thank you all once again for your support of the dUltimate dice project!! Even though this project still has some way to go; it's awesome to finally read so many positive messages after receiving the dUltimate dice that this project really feel so much more worth it after having been such a big part of my live for the last few years. Thank you! 🎲
Once the Batch for US is packaged I'll share some review statistics and feedback with all of you!
Moving soon?
Or just realized that you never (re)did your survey since June 2023?
First, please check your e-mail for your PledgeBox survey and see if the rewards and shipping details are correct. If not, or if you can't figure it out, just send me an e-mail at info@lenpolygon.com with your Kickstarter backer number or Kickstarter e-mail and we can figure it out together. During the next few weeks response time will be slower because I'm mainly focusing on packing and shipping the dUltimate dice.
Keep on rolling!
-Len
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